City of Austin | Performance Measures

City of Austin

Performance Measures

Law
Department Director: Anne Morgan - City Attorney
Department Website: http://www.austintexas.gov/department/law
Department Phone: 512-974-2268

Department Mission

The mission of the Law Department is to serve the City by providing exemplary legal services to City leaders and employees so that they can govern lawfully with the highest level of integrity.

Department Goals

Focus on specific client needs and provide legal advice to the client.
Build and retain a quality team of legal professionals and support personnel.
Ensure that City leaders and staff have the tools and training to meet legal and ethical compliance requirements.
Protect and defend the legal interests of the City in an efficient and effective manner.

Key Performance Indicators

  1. Ensure that legal advice is timely at an 85% client satisfaction rate
  2. Increase overall job satisfaction within the Law Department as indicated by the Listening to the Workforce Survey to 90%
  3. Maintain civil lawsuits that are resolved in favor of the City or within an established settlement range at 90%