City of Austin
Performance Measures
Fire
Department Director:
Joel Baker - Fire Chief
Department Website:
http://www.austintexas.gov/department/fire
Department Phone:
512-974-0130
Department Mission
The Austin Fire Department is committed to creating safe and resilient communities through prevention, preparedness and effective emergency response.
Department Goals
Prevent injuries, loss of life, and property damage through public education and code enforcement.
Key Performance Indicators
- Number of free smoke alarms installed
- Percent of customers satisfied with the quality of AFD services
- Percent of emergency incidents where amount of time between call receipt and arrival of AFD unit is 8 minutes or less
- Percent of structure fires confined to room of origin
- Percent of sworn positions fully staffed
- Percentage of high risk areas covered by a localized Community Wildfire Protection Plan