City of Austin
Performance Measures
Municipal Court
Department Director:
Mary Jane Grubb - Court Clerk
Department Website:
http://www.austintexas.gov/department/municipal-court
Department Phone:
512-974-4800
Department Mission
Municipal Court- To impartially administer justice in a fair and efficient manner so that trust and accountability is exemplified to the public we serve.
Department Goals
Provide prompt, effective, efficient and impartial administration of justice and processing of all cases filed with the Court.
Key Performance Indicators
- Efficiency rate of information delivery to customers within processing time standards
- Level of customer satisfaction as indicated by Austin Municipal Court and Downtown Community Court
- Percent of Personal Bonds assessed at the Travis County Booking Facility
- Percent of active caseload in warrant status (AMC/DACC)
- Percent of alternative payment options in lieu of immediate payment in full
- Percent of alternative sentencing offered
- Percent of defendants remanded to jail on Class C charges only
- Ratio of cases terminated to cases filed